Terms and Conditions for Window Cleaning Services
These terms govern your use of our window cleaning services and website. Please review them before booking with brantivoon.sbs.
January 24, 2026
Acceptance of Terms
By accessing our website or scheduling window cleaning, you accept these terms in full. If you do not agree with any clause, do not use our services. Malaysian laws apply.
Definitions
Key terms help clarify your rights and obligations. Please read carefully.
"Service" means residential or commercial window cleaning performed by our team at your property.
"User" means any individual or business who books, uses, or requests our services or information.
"Personal information" refers to data provided for booking and communications as detailed in our Privacy Policy.
"Website" means brantivoon.sbs and affiliated pages or platforms operated by us.
Permitted Service Use
Services are for property maintenance and cleaning only. Unlawful or malicious use is prohibited.
Eligibility
Clients must be 18 or older to book services. You confirm ownership or authorization for the named property.
Minors require guardian consent.
Your Responsibilities
Clients are expected to cooperate for smooth and safe delivery.
Prohibited Uses
The following actions are not allowed on our website or during service:
Intellectual Property Rights
All service processes, materials, and website content—including images, text, and design—are the property of brantivoon.sbs. You may not use, copy, or distribute them without explicit written permission.
User Content
Feedback, comments, or images you submit may be used to improve our service or for marketing, respecting your privacy.
Content Rights & Restrictions
You retain rights over user content but grant brantivoon.sbs permission to use submissions for lawful promotional or operational purposes.
Privacy and Data Use
Personal data is handled in accordance with our Privacy Policy, which outlines collection and use practices. By using our site or services, you consent to data handling as described therein.
Privacy PolicyService Disclaimer
Our services are provided according to industry best practices. Results may vary depending on property conditions.
Important Notes
No results, refunds, or service impact are promised beyond what is achievable given client instructions and site-specific factors.
Limitation of Liability
Brantivoon.com is not liable for indirect or consequential damages. Our liability is limited to direct damages arising during scheduled window cleaning, and all claims must be promptly reported.
Indemnification
You agree to hold brantivoon.sbs harmless against claims, losses, or damages arising from your misuse of our services or website.
Dispute Resolution Process
We aim to resolve concerns quickly. Contact us to begin dispute resolution before taking legal steps.
Arbitration
If disputes cannot be resolved directly, parties may agree to arbitration under Malaysian law, in Kuala Lumpur.
Legal counsel can be consulted throughout dispute resolution.
Online Dispute Resolution
The ODR process provides parties with a neutral channel to address complaints regarding services delivered.
Dispute Resolution ContactSeverability
If any part of these terms is invalid, the remaining provisions remain in effect.
Entire Agreement
These terms, plus referenced policies, form the full agreement between client and brantivoon.sbs.
Applicable Law and Jurisdiction
Malaysian laws govern these terms and any disputes arising from your use of our services.
Termination
We may suspend or terminate service if terms are breached or misuse occurs. Users may also discontinue use at any time.
Updates
These terms may change periodically. Continued use of our service following updates constitutes acceptance.
Questions & Contact
For questions about these terms or your rights, please reach out to our team using the details below.
Email: content@brantivoon.sbs
Phone: +6017-321 4660
Address: Sandbox Coworking Space, Jalan Radin Bagus, Sri Petaling, Kuala Lumpur 57000 Malaysia
Effective Date: January 24, 2026
Version: 2.0