Privacy Policy for brantivoon.sbs

Your privacy matters. This policy explains how we handle, store, and protect your information when you use our window cleaning services in Malaysia.

Information We Collect

We collect only relevant personal data for booking and service delivery purposes.

• Contact information such as your name, telephone number, and email address provided during booking or inquiry.
• Property details such as address and building type, collected solely for service arrangements.
• Communications and feedback, including messages, forms, and reviews related to your service experience.
• Website usage data (e.g., device information or location) collected to optimize service performance.

How We Use This Data

Collected data supports safe, effective service delivery and customer communication.

• To book appointments and manage your window cleaning services efficiently.
• For service-related communication, including reminders, updates, and follow-ups.
• To improve our cleaning solutions, tools, and website usability based on feedback and usage patterns.
• To comply with legal, regulatory, and safety requirements set by Malaysian authorities.

Legal Basis for Processing

We process your information according to Malaysian data protection laws and accepted best practices.

Our use of your data is based on contractual necessity, your consent when applicable, and compliance with prevailing regulations.

Data Sharing

Your information is not sold or disclosed except as outlined below.

• Service providers may access necessary details to fulfill scheduled window cleanings. All vendors comply with data confidentiality rules.
• Authorities may request information only if required by Malaysian law.
• Aggregated, non-identifying data may be shared for analytical or service improvement purposes.

Data Security

We employ administrative and technical safeguards to protect your personal information. Access is restricted to authorized personnel. While we strive for high standards, complete data security cannot be guaranteed due to the nature of the internet.

Your Rights

You have control over your personal information subject to applicable laws.

• Request access to your stored data or correct inaccuracies.
• Withdraw consent for non-essential communication at any time.
• Request deletion of personal data when service is concluded, with exceptions for legal retention.
• Submit a complaint to local authorities regarding data practices.

Cookies & Tracking

We use cookies to improve functionality and personalize your website experience. You can review or change cookie settings at any time via your browser.

Cookie Policy Cookie Policy

Contact Us

Questions about this policy or data handling? Reach out to our privacy team for further information.

Policy Updates and Changes

We may revise this policy as regulations or operations evolve. Check this page for the latest information.